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Verification at Uber, Bolt and FREENOW: where, how to book and what to bring

The last step before your taxi account goes live is in-person verification at the platform’s office. It takes minutes — if you bring all the originals.

2 min readUpdated: 5 November 2026

In short
  • Bring originals: Polish licence, passport or residence card and a criminal record certificate (max 30 days old).
  • Book the visit in the platform app or via the link we send you.
  • After verification let us know — we’ll finish the activation.

01Where the offices are

Platform office addresses can change — check in the app or ask us before you go.

PlatformCityAddress
UberPoznańGi Group, ul. Szyperska 14 (Mon–Fri 9:30–15:30)
BoltPoznańGaleria Posnania, ul. Pleszewska 1 (ground floor)
UberWarsawul. Inflancka 4 — main office
UberWarsawGi Group, ul. Sienna 75
BoltWarsawul. Ostrobramska 75C (Galeria Promenada)
FREENOWWarsawul. Burakowska 16

02How to book at Uber

  1. Uber Driver app → Menu → Help.
  2. Choose “Appointment” → “Driver verification process”.
  3. Tap “Book an appointment” and pick the centre.
  4. Choose a date and time and confirm.

03What to bring

  • Polish driving licence (original)
  • passport or residence card
  • Polish criminal record certificate — no older than 30 days

?Questions

How long does Bolt verification take?

The office procedure itself usually takes about 5 minutes.

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